We Care about your privacy

Urban Ponics' Privacy Policy

1. Website Controller

Urban Ponics B.V. (Addres: Sint Jansweg 15, 5928 RC Venlo, The Netherlands) is the controller within the meaning of Art. 4 no. 7 EU General Data Protection Regulation (GDPR). You can find more detailed information about us in our publisher information.

You can reach us about the information on data protection at info@urbanponics.com

2. General

The following statement gives you an overview about which type of personal data are collected for which purpose and on which legal basis they are collected. Personal data are all data which relate to you personally, e.g. name, address, email addresses, phone numbers, user behaviour. We also inform you about your rights with regard to us as the controller.

3. Data processing on this internet page

Just by merely using this website for information purposes, Urban Ponics automatically collects and stores information in the server log files which your browser transmits to us. These data are technically necessary, in order for us to display this website to you and to assure the stability and security (the legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):

  • IP address
  • Date and time of the inquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/http status code
  • The respectively transmitted data volume
  • Website from which the request comes
  • Browser, operating system and its graphic user interface
  • Language and version of the browser software

Urban Ponics will not attribute these data to specific persons, and these data will not be combined with other data sources. These data are stored exclusively on servers in The Netherlands. After the use for the above mentioned purposes, the data are erased by Urban Ponics after 1 Month.

4. Contact

When you address inquiries to us, we ask you for your name, your contact data, phone number as well as other information which we need from you. We use the data provided by you to answer your The legal basis is Art. 6 para. sentence 1 lit. b and f GDPR.

5. Forward

We only forward your data to third parties to the extent this is necessary to fulfill the tasks you have given us or to the extent, there is a legal obligation to do so.

6. Transfers of personal data to third countries

A transfer of your personal data to a third country (outside the EU/EEA) will only take place in compliance with the special requirements of Art. 44 et seq. GDPR. In this case, processing will be based on special guarantees, such as the official determination of a data protection level corresponding to the EU or compliance with officially recognized contractual obligations (EU Standard Contractual Clauses).

7. Cookies

When you use our website, cookies are also stored on your computer. Cookies are small text data files that are stored on your hard drive and attributed to the browser you are using and with which the place which sets the cookie (in this case, us) receives certain information. Cookies cannot execute any programs or transfer viruses to your computer. They serve the purpose of making the internet offering in general more user friendly and effective. The legal basis for the use of cookies on our website is Art. 6 para. 1 sentence 1 lit. f GDPR. We use the following categories of cookies:

  • Strictly necessary cookies
    These cookies are essential in order to enable you to move around a site and use its features. Without these cookies services you have asked for cannot be provided.
    This includes session cookies. This type of cookie stores a so-called session-ID with which various inquiries of your browser can be attributed to the joint session. This enables your computer to be recognized again when you return to the website. The session cookies are erased when you close the browser.
  • Analytics cookies
    In order to keep our website services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use the site.
    Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience.

You can also prevent the storage of cookies with a corresponding setting in your browser software. If you prevent the storage of cookies, we wish to point out that you may not be able to fully use this website.

8. Google Analytics

Google Analytics is a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text data files that are stored on your computer and make it possible to analyze how you use the website. The information about your use of this website produced by the cookie is normally transmitted to and stored on a server of Google in the USA. In the case of activation of IP anonymization on this website, however, your IP address is first abbreviated within the Member States of the European Union or in other member countries to the Convention on the European Economic Area. The full IP address is only transmitted to and stored on a server of Google in the USA in exceptional situations. At the instruction of the operator of this website, Google will use this information to analyze your use of the website and compile reports about website activity.

You can prevent the storage of cookies with a corresponding setting on your browser software.
You can also prevent the collection of the data produced by the cookie that relates to your use of the website (incl. your IP address) with regard to Google as well as the processing of these data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

We use Google Analytics to be able to analyze the use of our website and regularly improve it. We use the obtained statistics to improve our offering and design it so that it is more interesting for you as the user. The legal basis for using Google Analytics is your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR.

Exceptional situations in which personal data are transmitted to the USA are covered by the Standard Contractual Clauses we concluded with Google.
Information on the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, telefax: +353 (1) 436 1001. Terms and Conditions for Use: http://www.google.com/analytics/terms/de.html, overview of data privacy and data privacy statement: https://policies.google.com/privacy?hl=en&gl=de.

9. YouTube videos

We have incorporated YouTube videos into our website, which are stored athttp://www.YouTube.com and can be played directly from our website. These are all in “extended privacy mode”, which means that no data about you as a user will be transferred to YouTube if you do not play the videos. Only when you play the videos will the data referred to in paragraph 2 be transmitted. We have no influence on this data transmission.] The legal basis for the integration of YouTube videos is Art. 6 para. 1 sentence 1 lit. f GDPR. By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified in Section 3 of this data privacy statement will be transmitted (regardless of whether YouTube provides a user account that you are logged in to or whether there is no user account). If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for advertising, market research, and/or the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Further information on the purpose and scope of data collection and processing by YouTube can be found in the YouTube (Google) Privacy Policy. There you will also find further information on your rights and setting options to protect your privacy: https://policies.google.com/privacy?hl=en&gl=de Google also processes your personal data in the USA which is why we have concluded the Standard Contractual Clauses.

10. Google Maps

We use the Google Maps service on this website. This enables us to directly display interactive maps on the website and make it possible for you to comfortably use the map function. The legal basis for the use of Google Maps is your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR.

When visiting the website, Google receives the information that you have called up a corresponding page on our website. The data referred to in point 3 of this Statement are also transmitted. This occurs without regard to whether Google has been provided with a user account through which you have logged on or whether there is no user account. If you are logged in to Google, your data will be attributed directly to your account. If you do not want any attribution to your profile at Google, you must log out of your Google account prior to calling up the map on Google Maps. Google stores your data as a user profile and uses the data for purposes of advertising, market research, and/or designing its website to meet demand. Such an analysis is made especially (even for users who are not logged on) to provide advertising appropriate to the demand and to inform other users about your activities on our website. You have a right to object to the production of this user profile, whereby you must contact Google in order to exercise this right.

You can receive further information about the purpose and extent of collection and processing of the data by Google in the Google Data Privacy Statements. You also receive further information there about your related rights and possibilities for settings to protect your privacy: https://policies.google.com/privacy?hl=en&gl=de. Google processes your personal data also in the USA which is why we have concluded the Standard Contractual Clauses

11. Social media

In addition to our website, Urban Ponics is present in various social media. Currently, we are on Facebook, Instagram, YouTube, and LinkedIn. Please refer to the data protection regulations of the respective operator for the purpose and scope of the data collection as well as the regulations for the use of your data by the respective platform:

Facebook: https://www.facebook.com/policy.php
Instagram: https://help.instagram.com/519522125107875
YouTube: https://policies.google.com/privacy?hl=en&gl=de%3Den&gl=en
LinkedIn: https://www.linkedin.com/legal/privacy-policy

12. Routine erasure and blocking of personal data

The data are processed and stored so long as necessary to achieve the purpose of storage. The data are subsequently erased as soon as legally permissible.

13. Your rights.

According to the GDPR, you are entitled to the following rights against Urban Ponics as a data subject:

  • Right of access by the data subject (Art. 15 GDPR)
    In principle, you have the right to receive information on the points mentioned in Art. 15 GDPR. You also have the right to request a copy of your personal data in accordance with Art. 15 (3) GDPR.
  • Right to rectification (Art. 16 and 17 GDPR)
    You have the right to have incorrect personal data corrected. In addition, you have the right to demand that your personal data is deleted if further processing is no longer necessary, if the processing is unlawful or if you have withdrawn your consent.
  • Right to restriction of processing (Art. 18 GDPR)
    If the conditions in Art. 18 GDPR are met, you have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being.
  • Right to data portability (Art. 20 GDPR)
    Within the limits of Art. 20 GDPR, you have the right to receive your personal data in a machine-readable format in order to forward it or have it forwarded to another controller.
  • Right to object (Art. 21 GDPR)
    If the processing of your personal data is based on Art. 6 (1)e or f GDPR, you have the right to object to the processing of the further requirements of Art. 21 GDPR are met.

14. Data security

We secure our website and other systems with technical and organizational measures against loss, destruction, access, modification, or the processing of your data by unauthorized persons. You should always treat your access information as confidential and close the browser window when you have ended the communication with us, especially if you use the computer together with other persons.

You can obtain this by sending us an email at info@urbanponics.nl

Urban Ponics takes your privacy concerns and rights very seriously. However, if you believe that we have not adequately addressed your complaints or concerns, you have the right to file a complaint with the appropriate data protection authority. The appropriate data protection authority is the Dutch Data Protection Agency.

Sint Jansweg 15

5928 RC Venlo

The Netherlands

 Phone: +31 (0)616665391

 E-mail: info@urbanponics.nl

 Website: www.urbanponics.nl

Kvk: 64289400

BTW: NL855601425B01

March, 2021